Billing & plans

Manage your subscription plan, payment methods, transaction history, and invoice settings — everything related to your WebGPT billing is in one place.

Overview

The Billing page is accessible from the sidebar navigation under Account → Billing. It is organized into several tabs that cover every aspect of your subscription and payments:

Plans — View available plans, start a trial, upgrade, downgrade, or switch payment provider
Payment Methods — Add, manage, and remove credit cards
Billing History — View all past transactions and invoices, including both credit card and PayPal payments
Billing Settings — Configure invoice details and billing preferences

Plans

The Plans tab shows all available subscription plans and lets you manage your current subscription. WebGPT offers two categories of plans designed for different types of users.

Plan categories

WebGPT plans are divided into two categories based on how AI processing is handled:

Junior plans — AI is included in the subscription price. You do not need to set up any external AI API keys. The platform provides all the AI processing you need. This is the simplest way to get started, ideal for beginners. AI chatbots are included, capped at 3 chatbots and 25 messages a day.
Independent plans — You bring your own AI API keys from OpenAI, Google Gemini, Anthropic Claude, DeepSeek, xAI Grok, Mistral AI, or Perplexity Sonar. AI usage is billed directly by each provider to the account tied to the key — WebGPT adds no markup. Independent plans include AI chatbots and every other feature, and are generally more cost-effective for frequent users.

Available plans

Plan	Price	AI model access	Max users	Free trial
Junior Starter	$19/month	Platform AI included	3	7-day free trial
Independent Starter	$9/month	Your own API keys	3	7-day free trial
Independent Basic	$25/month	Your own API keys	5	—
Independent Pro	$49/month	Your own API keys	10	—
Independent Advanced	$149/month	Your own API keys	100	—

Free trial

Both the Junior Starter and Independent Starter plans offer a 7-day free trial. During the trial, you get full access to all features included in the plan. No charges are made until the trial period ends.

To start a trial, click the Start free trial button on the plan card. No credit card required — your trial starts instantly with full access to all plan features for 7 days.

Not sure which plan to choose?

Click the Help me choose a plan button at the top of the Plans tab. A guided modal will walk you through a few questions about your needs and recommend the best plan for your situation.

Current plan

Your currently active plan is highlighted on the Plans tab with a distinct visual indicator so you can easily see which plan you are on. From here, you can:

Upgrade — Switch to a higher-tier plan for more features and higher usage limits. The upgrade takes effect immediately.
Downgrade — Switch to a lower-tier plan. The change takes effect at the start of your next billing cycle.
Cancel subscription — Cancel your subscription entirely. You will continue to have access until the end of your current billing period, after which your account will be restricted to the billing page.

Feature comparison

For a detailed comparison of features and daily usage limits across all plans, see the Plans & usage limits documentation page.

Payment methods

WebGPT supports two ways to pay for a subscription: credit card (processed via the Tranzila gateway) or PayPal. You can choose either when you first subscribe and switch between them later at any time.

Adding a credit card

The Payment Methods tab manages credit cards used for subscription payments. Tranzila handles secure card processing.

Click Add payment method
Navigate to the Payment Methods tab and click the button to add a new card.
Enter your card details
Provide your credit card number, expiration date, and CVV. The form is handled securely through Tranzila's payment infrastructure.
Save the card
Click Save to store the card. Your card is tokenized for security — WebGPT never stores your full card number. Only a secure token and the last four digits are retained.

Managing saved cards

Once you have one or more cards saved, you can:

View saved cards — See all your stored payment methods, each showing the card type and last four digits.
Set a default card — Choose which card is used for automatic subscription renewals. Your default card is marked with a badge.
Remove a card — Delete a saved card you no longer want to use. You cannot remove a card if it is your only payment method and you have an active subscription.

Paying with PayPal

Every plan card on the Plans tab includes a Pay with PayPal button next to the standard subscribe action. Picking PayPal opens PayPal's own checkout page, where you log in and approve the recurring subscription with the funding source you choose there (PayPal balance, linked bank account, or credit card on file at PayPal). PayPal then handles every renewal automatically; charges appear in your billing history alongside any credit-card transactions.

Three details to be aware of:

USD-only billing. All WebGPT plans are priced and charged in US Dollars when paying via PayPal. ILS-display accounts see a "Billed in USD via PayPal" note on the plan cards as a reminder — the actual charge on your statement is in USD.
Mid-month signup. If you subscribe in the middle of a calendar month, PayPal charges a prorated amount for the partial month upfront, then aligns to the calendar 1st-of-month billing cycle going forward (the same proration credit-card subscriptions get).
Managing the PayPal subscription. Cancel, suspend, or change funding source from your PayPal account dashboard at paypal.com. Cancelling at PayPal also flows back to WebGPT — you keep service through the end of the paid period, then the subscription closes.

Switching between credit card and PayPal

You can switch payment providers in either direction at any time without losing access:

Credit card → PayPal. On any plan card while paying via credit card, click Pay with PayPal. After approving at PayPal, the new PayPal subscription takes over starting the first day of your next billing cycle. Your existing credit-card subscription stays active until then — no service gap, no double-billing.
PayPal → Credit card. On any plan card while paying via PayPal, click Switch to credit card. Provide a credit card; once it verifies successfully, the PayPal subscription is cancelled and the card takes over at your next renewal. If the card is rejected, the switch aborts and your PayPal subscription continues unchanged.
Cancelling a switch. Until a switch finalizes at the next billing date, a "Cancel switch" option appears on the billing page. Clicking it reverts the change so your previous provider continues. Cancelling a switch back to credit card from PayPal sends you to PayPal to re-approve a fresh subscription — PayPal had already cancelled the original when the switch was initiated, so a new one is needed to keep you on PayPal.

Keep your payment method up to date

If your card expires or is declined during a subscription renewal, your account status will change to "Payment Error" and you may lose access to features until the payment issue is resolved. PayPal subscriptions show a "Suspended" status if PayPal cannot collect the payment from your funding source — updating it at paypal.com automatically restores service. Make sure your payment method stays valid before it expires.

Billing history

The Billing History tab provides a complete record of all transactions on your account, giving you full transparency into your payment activity.

Transaction table

All transactions are displayed in a sortable table with the following columns:

Date — When the transaction occurred
Type — The nature of the transaction (subscription renewal, upgrade, downgrade, etc.)
Source — What triggered the charge — for example an automatic monthly renewal, a manual action you took on the billing page (subscribing, upgrading, or adding a card), content publishing, or a PayPal payment. This lets you tell an automatic renewal apart from a charge you started yourself. When a charge was processed automatically in the background, hovering its source shows the internal job reference handy for support questions
Amount — The dollar amount charged
Payment method — Which card was used for the payment (last four digits)
Status — Whether the transaction was successful, pending, or failed
Invoice number — A unique identifier for each transaction

Billing settings

The Billing Settings tab lets you configure the details that appear on your invoices and set billing preferences.

Invoice details

Configure the entity information that appears on your invoices:

Entity name — The name that appears on your invoices. This can be your personal name or a business/company name, depending on how you want invoices issued.
Tax ID / Business number — If you are a business, enter your tax identification number or business registration number. This will appear on invoices for your accounting records.

Billing currency

All WebGPT plans are priced canonically in US Dollars (USD). The billing-currency setting controls both how amounts are displayed on plan cards and invoices, and the currency in which credit-card charges are processed:

USD — Plan prices are shown in US Dollars and your credit card is charged in USD on every renewal. PayPal subscriptions are also charged in USD.
ILS — Plan prices are shown in shekels at the day's exchange rate (refreshed daily from exchangerate-api.com) and your credit card is charged in shekels through Tranzila — the amount your bank posts matches the price you saw on the plan card. PayPal is the exception: PayPal Subscriptions support a single billing currency per plan, and WebGPT's PayPal plans are USD-only, so an ILS account paying via PayPal sees a Billed in USD via PayPal note on the plan card and PayPal charges in USD.

Switch between USD and ILS at any time from this tab; the change takes effect on your next charge.

Understanding subscription status

Your subscription can be in one of several states. Understanding these helps you know what to expect:

Status	What it means
Trial Active	You are in your 7-day free trial period. Full feature access. No charges until the trial ends.
Active	Your paid subscription is active and in good standing. All features are available.
Not Active	You have not selected a plan yet. You will be directed to the billing page to choose a plan before accessing other features.
Trial Expired	Your free trial has ended without activating a paid plan. Access is restricted until you subscribe.
Cancelled	You have cancelled your subscription. Access continues until the end of the current billing period.
Payment Error	A payment attempt failed (expired card, insufficient funds, etc.). Update your payment method to restore access.
Suspended	PayPal could not collect payment from your funding source after several attempts and has suspended the subscription. The billing page shows a Manage in PayPal button that takes you to paypal.com to update the funding source — once PayPal collects successfully, service is restored automatically.

Restricted access

When your subscription is not active (status: Not Active, Trial Expired, Cancelled, Payment Error, or Suspended), you can only access the Billing page, Account Settings, and Support. All other features are locked until your subscription is restored. Your data is preserved — nothing is deleted when your subscription lapses.

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